Mental Health Crisis Service of Prescott-Russell

Type of Service

Crisis Intervention

Program Description

The Mental Health Crisis Service of Prescott-Russell, working in conjunction with the Mental Health Crisis Line, offers a mobile crisis team, along with short-term follow-up to clients and support to professionals. Model of service is specialized mental health crisis intervention.

Organization's Current Reported COVID-19 Response

COVID-19: We have stopped non-essential face-to-face visits for mental health treatment services and addiction services. Essential services are maintained. Cancelled all groups. Most appointments changed to phone visits continue. Decreased hours: all from 8-4 except crisis that remains 8-8. Intake services continue for triaging urgent cases.

Access Information

Referrals to the mobile crisis team are triaged through the Mental Health Crisis Line first.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Toll-Free 866-996-0991

Clients Served

Gender All
Age 16 and up
Catchment Counties: (Prescott-Russell)
Wheelchair Access Yes


Policy Allowed


English French


Mobile Hours

Monday 0800-2000
Tuesday 0800-2000
Wednesday 0800-2000
Thursday 0800-2000
Friday 0800-2000
Saturday 0800-2000
Sunday 0800-2000

Telephone Hours

Monday 0000-2400
Tuesday 0000-2400
Wednesday 0000-2400
Thursday 0000-2400
Friday 0000-2400
Saturday 0000-2400
Sunday 0000-2400