Patient / Client & Family Council - Peer/Self-help

Type of Service

Peer/Self Help

Program Description

The Patient / Client & Family Council is comprised of former patients, clients and their families as well as peer support workers who work to ensure that patients can have the best quality of life, both in hospital and in the community. They attempt to meet this goal through offering referrals to the appropriate source, a friendly ear and engaging in partnership with the providing network of professionals. The council strives to have a strong voice in the mental health system. Patient/client and family empowerment and initiatives are important towards equality for patients/clients in the community as a whole. The council attempts to represent patients/clients by involving themselves on various hospital committees within Waypoint, such as Accreditation, Ethics Integration Team, Patient Bill of Rights and Community Program meetings.

Access Information

The clients served within the hospital are inpatients and within the community require a case book number (past or present) from Waypoint Centre for Mental Health Care. The drop-in nature allows clients to access these services at their convenience during the allocated hours. A short intake will be completed at Our Place when the client is comfortable to ensure they are eligible.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 705-549-3181 ext. 2180

Clients Served

Gender All
Age 16 and up
Catchment LHINs: (North Simcoe Muskoka); Counties: (Dufferin; Simcoe)
Wheelchair Access Yes


Policy Allowed
Note Off hospital property.

Application Referral Forms




Main Hours

Monday 1800-2000
Tuesday 1800-2000
Wednesday 1800-2000
Thursday 1800-2000
Friday 1800-2000