West Metro Assertive Community Treatment Team

Type of Service

Assertive Community Treatment Teams

Program Description

The Assertive Community Treatment (ACT) teams provide the treatment, rehabilitation, and support services that assist people with severe mental illness in their recovery and their desire to live in the community. The teams are multidisciplinary each having a social worker, nurses, a vocational specialist, an occupational therapist, a psychiatrist, a peer support specialist, and an addictions specialist. ACT teams are able to provide services in the community, including people's homes. Support can be very intensive and a 24-hour on-call system is available to clients. Canadian Mental Health Association (CMHA) Toronto has three ACT teams. West Metro Act Team and East Metro Act Team are designated forensic (which means that they work with consumers who have been involved with the legal system and have been referred by the Ontario Review Board). The third ACT Team, New Dimensions ACT Team, specializes in addictions. Model of service is an ACT model. Average length of stay is three years.

Access Information

The East Intake coordinates access for the New Dimensions, East Metro and Scarborough Hospital ACT teams in Scarborough. Referrals are made by contacting The Access Point.

User Costs

User Cost No

Referral Contact Information

Toll-Free 888-640-1934

Clients Served

Gender All
Age 16 and up
Catchment Municipalities: (Toronto); West of Allen Street to Etobicoke and Steeles Avenue south Eglinton Avenue
Wheelchair Access Yes


Policy Allowed

Application Referral Forms


English Interpretation Services


Main Hours

Monday 0900-1600
Tuesday 0900-1600
Wednesday 0900-1600
Thursday 0900-1600
Friday 0900-1600
Saturday 0900-1600
Sunday 0900-1600