Community Support Program

Type of Service

Case Management/Supportive Counselling & Services - Mental Health

Program Description

Client-centered case management promoting wellness for consumers of mental health services in Haldimand and Norfolk counties. These services generally meet three main goals of reducing hospital admissions, easing the duration while in hospital and assisting with a successful re-entry from the hospital back to their community. Support may include attending physician visits, medication monitoring, help finding housing, help connecting in the community, life and social skills support, help maintaining employment, court support, support with educational and volunteer goals, assistance in getting informal supports, and psychiatric support via OTN. Model of service is bio-psychosocial rehabilitation and recovery.

Access Information

A referral form is used by all mental health organizations in this service area. A person can be referred by self, family members, hospitals, doctors, social workers and other community organizations. Prospective client then attends an intake interview. A written doctor's diagnosis of a serious and persistent mental illness is required for the client to be placed on the wait list.

User Costs

Program Cost No
Additional Cost No

Referral Contact Information

Phone 519-428-2380
Toll-Free 888-750-7778
Fax 519-428-3424

Clients Served

Gender All
Age 16 and up
Catchment Counties: (Haldimand-Norfolk)
Wheelchair Access No
Accessibility AccommodationsWashrooms are currently not wheelchair accessible.


Policy Allowed


Spanish English Interpretation Services


Main Hours

Monday 0830-1630
Tuesday 0830-1630
Wednesday 0830-1630
Thursday 0830-1630
Friday 0830-1630