Supportive Housing

Type of Service

Support Within Housing - Mental Health

Program Description

Durham Mental Health Services provides a range of high, medium, and low support housing options, enabling clients to progress through the stages of housing as greater independence is sought and achieved. Each resident works with a primary counsellor to set their own individualized goals. McKay House is double-staffed 24 hours a day and provides the highest level of support. Residents receive support in areas including activities of daily living, life skills, medication management, accessing community services, socialization, and crisis management. As residents develop their skills, supports, and routines, they progress to medium-support (single staffed 24 hours a day) and low-support (40 hours staff support weekly) housing.

Access Information

Durham Mental Health Services' Supportive Housing is open to individuals with serious mental illness, who want and need the program, and who are willing and able to live cooperatively with others. Exclusionary criteria: individuals who do not want the program we offer; are currently a danger to self or others; have significant substance abuse or cognitive/intellectual impairment as a primary problem; are in need of intensive medical services or are awaiting admission to hospital, a correctional facility or nursing home. Applications can be made by the individual requesting service or by a third-party referral (family member, psychiatrist, community support, etc.) Application forms can be obtained by calling our Central Intake or by downloading from our website, No toll-free line, but callers are welcome to call Central Intake collect.

User Costs

User Cost No

Referral Contact Information

Phone 905-666-0831 ext. 3259
Toll-Free 855-888-3647
Fax 905-666-2976

Clients Served

Gender All
Age 16 and up
Catchment Counties: (Durham)
Wheelchair Access Yes


Policy Allowed
Note Outside the building.

Application Referral Forms


English Interpretation Services


Main Hours

Monday 0000-2400
Tuesday 0000-2400
Wednesday 0000-2400
Thursday 0000-2400
Friday 0000-2400
Saturday 0000-2400
Sunday 0000-2400