WIN Case Management

Type of Service

Case Management/Supportive Counselling & Services - Mental Health

Program Description

This program provides mental health case management services to individuals requiring follow up from a crisis, or long-term assistance with a goal of reaching an optimum level of functioning in the community. We promote independent living through: supportive counselling; links to resources and support networks; advocacy; ensuring goals are met; medication monitoring and health education; administration of medication within a clinical setting; rehabilitation skills and support; enrichment; encouraging fulfilling and satisfying activities; support with budgeting for food and housing. Model of service is individual case management, supportive treatment.

Access Information

Must be: a resident of Durham region; 16 years of age and older; willing to work with a nurse from the Victorian Order of Nurses mental health team; assessed as having a chronic mental disorder requiring ongoing support; experiencing difficulty with daily functioning and clients referred to the program must have control over their behaviour, and must be able to ensure they will not exhibit violent or aggressive actions towards themselves or others. Referrals can be made by physicians, health care providers, family, and friends. Self-referrals are also accepted. Clients will be assessed by a nurse after a referral is received to deem appropriateness for this service.

User Costs

User Cost No

Referral Contact Information

Phone 905-240-4522
Toll-Free 877-668-9414
Fax 905-240-4533

Clients Served

Gender All
Age 16 and up
Catchment Counties: (Durham)
Wheelchair Access Yes


Policy Abstinence required


English Interpretation Services


Main Hours

Monday 0900-1600
Tuesday 0900-1600
Wednesday 0900-1600
Thursday 0900-1600
Friday 0900-1600